Terms & Conditions

1. Acceptance of Terms

By accessing and using the Akshra website or purchasing our products, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or purchase our products.

2. Product Information

We strive to provide accurate product descriptions, images, and nutritional information. However:

• Product images are for illustration purposes and may vary slightly from actual products
• Nutritional values may vary based on batch and natural variations in raw materials
• We reserve the right to modify product specifications without prior notice
• Weights mentioned are approximate and may have minor variations

3. Pricing and Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated:

• Prices are subject to change without prior notice
• Payment must be made through authorized payment methods (UPI)
• We reserve the right to cancel orders if pricing errors occur
• Bulk order pricing is provided on request and may differ from retail prices

4. Order Processing

When you place an order:

• Orders are confirmed only after successful payment verification
• We reserve the right to refuse or cancel any order for any reason
• Order modifications may not be possible once processed
• You are responsible for providing accurate delivery information

5. Product Usage and Storage

To maintain product quality:

• Store products in a cool, dry place away from direct sunlight
• Keep packaging sealed until use to maintain freshness
• Consume products before the expiry date mentioned on packaging
• We are not liable for product degradation due to improper storage by customers

6. Intellectual Property

All content on this website including logos, brand names, product images, and text are the intellectual property of Akshra Private Limited. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.

7. Limitation of Liability

Akshra shall not be liable for:

• Allergic reactions or health issues arising from product consumption
• Delays in delivery due to factors beyond our control
• Indirect, incidental, or consequential damages
• Product issues arising from improper storage or handling by customers

Our maximum liability is limited to the purchase price of the product in question.

8. Customer Responsibilities

As a customer, you agree to:

• Provide accurate and truthful information during registration and checkout
• Keep your account credentials secure
• Not misuse our services or engage in fraudulent activities
• Inspect products upon delivery and report issues within 24 hours
• Not resell our products without prior written authorization

9. Force Majeure

We shall not be held liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, transportation disruptions, or supplier failures.

10. Amendment of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Company Information

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes, claims, or legal proceedings arising out of or relating to these Terms and Conditions, your use of our website, purchase of our products, or any related matters shall be subject to the exclusive jurisdiction of the courts located in Devanahalli, Bangalore Rural District, Karnataka, India.

By using our services, you hereby irrevocably consent to the jurisdiction and venue of such courts and waive any objection to the convenience of such forum or any claim that such courts lack jurisdiction over you.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us: